The Kooperativa insurance company has been operating on the Czech market for three decades and offers all the standard types of insurance for individuals, small businesses, and major enterprises. It is a member of the Vienna Insurance Group, a leading insurance group in Central and Eastern Europe, which serves over 2.5 million customers and employs more than 4,000 people.
read moreLike the entire VIG Group, we work with the Sustainable Development Goals (SDGs) adopted at the UN Summit in September 2015, as well as on the Principles of Sustainable Development in the Insurance Industry.
Scope 1: 1 731 t CO2e 15‚76 %
Scope 2: 5 048 t CO2e 45‚98 %
Scope 3: 4 200 t CO2e 38‚26 %
more about the calculation of CO2 emissions*Emission factor = a constant that converts consumption units into greenhouse gas emissions.
January 2020: 1 568 413 (63,32 %) clients who consented to EC
December 2020: 1 641 573 (67,20 %) clients who consented to EC
Research has shown that there is a predominance of women employees in all age groups, but the management levels are dominated by men.
More women take advantage of part-time employment contracts, which account for 3% at the company.
There are currently 319 employees on maternity leave/parental leave.
An average of 6 women went on maternity leave each month.
The average return rate is 4 female employees per month.
In the course of 2020, 558 new colleagues joined the company,.
of which 67 % were women.
In 2020, 583 colleagues left the company
In most cases due to voluntary fluctuation.
The fluctuation rate was around 14‚37 %.
109 employees already entitled to an old-age pension
92 disabled employees
273 employees on contracts for service or work agreements
Additional incorporation of disadvantaged persons is possible in cooperation with companies through substitute fulfilment - these are chiefly social enterprises that employ people with disabilities.
Compared to the year before, we addressed 11 companies more in 2020 and consequently cooperated with 26 companies that employ people with disabilities.
Converting standard programmes into an online environment
our colleagues hereby had constant access to information and basic development; the emphasis was focused on professional and management basics for new colleagues and new managers;
support in preparing for IDD (Insurance Distribution Directive)examinations
guideline on insurance and reinsurance distribution, which is a European standard transposed into Czech legislation under Act No. 170/2018 Coll., on insurance and reinsurance distribution);
change in the form of English classes to an online environment, if desired by students,
support of colleagues when working on-line;
educational activities within the limited possibility of meeting in groups in person
remote management webinars and online courses, definition of home office rules and work with motivation.
An important novelty in our approach to education was the introduction of a catalogue of educational courses, which allows all of our colleagues to pursue professional and personal development online. The most popular topics concern work-life balance, mental hygiene, and stress management. In cooperation with the company Fpohybu, we offered employees webinars, not just to maintain a healthy spine and back. Together with our IT colleagues, we advanced the entire company’s development in IT security, starting with campaigns and subsequent education on the issue of phishing, with the aim of protecting company data, as well as private data when working from home. We filmed a welcome video for newcomers to Kooperativa in virtual reality, with the Managing Director and HR Director, through which we hope to launch a new dimension of education.
To support the mental and physical health of our employees even during the COVID-19 pandemic, we started organising live yoga broadcasts in October. Because the exercise routines were online, employees from across the Czech Republic could join
Online yoga has continued regularly since January 2021 and will do so until the situation around COVID-19 calms down. We then plan to expand yoga to the regions through gatherings in person.
9 live lessons
live lessons have been broadcast, with an average of 46 participants
About 52 people did the yoga lesson from playback later.
We help balance the chances of people with health impairment or who are socially disadvantaged, and we look for ways to prevent such cases. Whether they are single parents, seniors, or people with disabilities, we always try to provide meaningful, long-term assistance.
None of our activities would be possible without partners from the non-profit sector. Thanks to them, we have the opportunity to gain insight into the issues of those who have not been so fortunate in life, as well as the tools and opportunities to support individuals and entire families and prevent further negative phenomena. The coronavirus crisis has shown the power of these partnerships.
We are a long-term partner of Asistence o.p.s., which enables people with disabilities to live independently and freely in their home environment.
Kooperativa supports a social rehabilitation programme through which 85 clients have found independent housing, work, and joined the community.
We are a long-term partner of Asistence o.p.s., which enables people with disabilities to live independently and freely in their home environment.
At Christmas, instead of a traditional Christmas gift for our employees and the supervisory board,
Kooperativa employees have played, and continue to play, an important role in our efforts to help the needy. They actively involved themselves in helping others in Prague and in the regions, as part of volunteer days, for material and financial collections and other traditional projects at the Kooperativa Foundation. The Foundation rewards all such financial collection efforts by doubling the amount collected.
5x making products for hospices at home 2x training on social networks 1x writing to seniors 1x translation from English into Czech
In October, in cooperation with ČPP and Global Assistance, the Foundation organized a material collection of women’s and men’s clothing for the Prague-based Star Bazaar, run by the Czech Paraplegic Association.
This is a charity shop with second-hand clothes and also serves as a training centre for wheelchair users after spinal cord injuries.
Board breakfast CZK 59 800 2x AG SČ collection CZK 15 200 AG raffle CZK 90 000
The Foundation doubled the proceeds and the funds went to non-profit organisations and people in difficult life situations.
In 2020, together with our colleagues from Global Assistance and Global Expert, we fulfilled a total of 279 wishes worth CZK 555 533
Due to the social situation, we also expanded the possibility of giving financial gifts and managed to grant wishes with the highest value in the project's history so far.
Kooperativa:
15 locations
70 organisations
CZK 491 064
Global Assistance:
1 location
5 organisations
CZK 12 909
Global Expert:
1 location
1 organisations + 1 collection
CZK 51 560
The Kooperativa Foundation organised two exhibitions in 2020. In 2020, 3,876 people visited the Kooperativa Gallery.
Until mid-February 2020, the Kooperativa Gallery hosted the exhibition titled Dialogues. The exhibition presented young artists, recent graduates, and current students of the Prague Academy, and tracked the perception of common themes among different generations of the Czech painting school. In order to achieve a dialogue, we selected works by old masters alongside individual works by the emerging generation from Kooperativa’s collections. The exhibition was seen by a total of 6,392 visitors.
In the autumn, the Kooperativa Gallery opened the exhibition title JOSEF MÁNES, HIS WORK AND HIS TIME to commemorate the bicentenary of Josef Mánes’s birth. It showcased his unique personality and extraordinary creative legacy. The works of Mánes’s contemporaries and the entire Mánes dynasty were not omitted. A significant part of the exhibited works were artefacts from the collections of Prague Castle from the Mánes Salon, from the collections of regional galleries, important private collections and, of course, from Kooperativa’s own collection.
The exhibition was accompanied by a book, with the most extensive collection to date of photographic documentation of drawings, preparatory sketches, and the paintings themselves. The sites of Mánes’s workplaces, archival photographs, and facsimiles of letters were also interesting artefacts. The book and exhibition were accompanied by a 30-minute film documentary, which can be viewed at www.koop.cz/galerie.
Last year, the Kooperativa Foundation, in cooperation with the Jablonec Cultural Centre and the Mánes Association, presented a collection of landscape paintings in the Church of St. Anne and in the attic of the Scheybal House. This travelling exhibition, which was launched in 2015 at the Kooperativa Gallery, has already taken place in six locations across the Czech Republic. A total of 3,231 people have viewed it.
quick grant of CZK 50 000 to compensate for loss of income
employee raffle, CZK 15 000 for reading grandmothers in kindergartens
long-term assistance of volunteers from Kooperativa
employee collection CZK 8 500 for renovation of the children's corner
donations and financial support for specific smaller events
Zvíkovecká kytička Home a residential facility for people with disabilities
Hospice of St. Lazarus in Pilsen
Pramen Home a social service for adults with mental disabilities
Last year’s winner Radek Cinke has been cooperating with the Zvíkovecká kytička Home for some time: for several years he has been volunteering to help teach the Home's clients through games, and he co-organises Christmas and cultural events, such as Advent meetings, disco shows and Easter exhibitions. During the Covid-19 pandemic, he provided help in the form of hand-sewn face masks, which, with the assistance of his family, he distributed to the Home, as well as to elderly citizens and seniors in Rokycany.
more about Günter Geyer PrizeThe Report on Corporate Social Responsibility and Sustainability 2020 was prepared after a year-long collection of relevant data, consultations with all involved parts of the insurance company, and communication with relevant stakeholders. It contains information about the implementation of all parts of the CSR strategy - prevention and responsible business, ecology and sustainability, diversity and flexibility in relation to employees, and philanthropy. As in previous years, we based our reporting on the internationally recognised GRI (Global Reporting Initiative) methodology, in the "Core" scope. In each subsequent Report, we aim to broaden the base of indicators for which we collect data in accordance with the GRI. We will continue to add to these in future years.
The Reporting Principles (GRI 101 indicators) define the basic information on reporting in the Report and are listed below. The information in the Report is linked in content to the Company's 2020 Annual Report, which can be found on the website here. We issue the Report under the obligation to disclose non-financial information imposed by Directive 2014/95/EU of the European Parliament and of the Council on non-financial reporting. The data reported is for the period from 1 January 2020 to 31 December 2020 and is not verified by an external auditor.
The long-term goal of social responsibility at Kooperativa is to develop its activities and to respond flexibly to current events. If you have any ideas, recommendations or feedback regarding the Report on Corporate Social Responsibility and Sustainability 2020 or corporate social responsibility at Kooperativa in general, please write to us at odpovednafirma@koop.cz.
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Kooperativa is a fair, strong, and important company; however, we want to be more than that. We would like our imprint and everything that we do to be considerate of the surroundings, helpful to people, friendly, and empathetic. We want to help and we will get ourselves involved, because we believe it is worth it and that life can be better.